Ecom AI E-Store Control Tower

Akij e-Store · Order Fulfilment, Careline & Delivery Command Centre · Powered by OpenCode

LIVE Reporting period: — Generated: —
Headline Risk & Alerts
Revenue Realization — Total vs Actual Generated

Total Revenue vs Actual Revenue

Actual = delivered orders only (from “Delivery Final” field) · realization rate —

Where the Revenue Gap Is

Cancelled + returned + stuck value not yet realized
1 · Order Funnel — Confirmation → Delivery

Conversion Funnel

Placed → Confirmed → Delivered, with conversion at each stage

Delivery Outcome Split

Where every order ends up
2 · Careline Call Performance

Call Outcome Breakdown

Successful vs unreachable vs “did not receive” · value at risk —

Careline Monthly Trend

Successful vs “did not receive” per month
3 · The “Did Not Receive” Problem — Root Cause

Brand Concentration of “Did Not Receive”

Which brands generate the most non-receipt complaints

High-Value Order Bias

Average order value comparison
4 · Cancellation Analysis

Confirmation vs Delivery Stage

Where cancellations happen in the lifecycle

Documented vs Undocumented Reasons

Only — of cancellations carry a reason
5 · Confirmed-but-Cancelled Anomaly

Post-Confirmation Fulfilment Leak small volume · high signal

Orders confirmed by careline but cancelled at delivery — the silent revenue leak
6 · Brand-Level Performance — AEL vs Benzol vs ALEL

Orders & Revenue by Brand

Volume (bars) vs revenue (line)

Cancellation & Unreachable Rate by Brand

At-risk rate = “did not receive” + unreachable
7 · Product Performance

Top Sellers by Revenue

Top 10 products

Category Mix

Auto oil vs grocery vs electrical vs other
8 · Monthly / Seasonal Trend

Order Volume & Value Over Time

Jan → Aug 2026 · spike & drop-off patterns

Delivered vs Cancelled per Month

Fulfilment health by month
9 · Payment Method Insight

COD vs Online Payment

Share of orders (left) & value (right)

Cancellation Rate by Payment Method

Does COD drive more cancellation?
10 · REDX Payment History (Month-wise)

Cash Collected via REDX

122 parcels · — total

REDX Ledger Detail

Collected vs deductions per month
11 · Data Quality Gaps

Known Data Issues

Blockers for clean analytics & fulfilment tracking
12 · Recommendations